Monday, May 30, 2016

Selling Millennials Through Myths & Lies (Part 1)

Authenticity. Only for millennials?

Just the Facts

Millennials are the most engaged and socially connected generation of all cohorts. They demand sustainability and authenticity in their products. Socially responsible and transparent companies rank high in importance when it comes to their purchase decisions. They demand customization and wide selection. They consume more wine per occasion than all the other cohorts combined.

Thirty-three percent of Millennials say they are motivated to buy more frequently when a friend recommends a wine, but 99.8% say they like any wine better when a friend buys it for them. 

One hundred and fourteen percent agree with the statement that feeding one's animal spirits premium wine is better than hitting your toe with a hammer. The remaining percentage believe morning-after flat party beer is good for hydration, so long as there are no cigarette butts in the bottle. When there are butts in the beer, their preference to consume falls to 0.4% with a statistical error rate of +/- 0.4%

Sunday, May 8, 2016

Annual DtC Videocast Tomorrow - Last Chance Signup



I'm not fond of looking at pictures of myself. It's even worse when I try and grab a screen shot like the above from last year's Tasting Room videocast. Blech. Makes me sick. That looks like I'm getting ready to spit! Actually it's the end of a sentence where I'm saying 'tasting roooommmmm.' That's what I look like when I say 'm,' and it's the best I could do - I'm sad to say. But looks aren't everything. 

Sunday, March 27, 2016

Market to GenX at your own Risk


Let's talk about Millennials! How exciting is that conversation? Demographers and researchers are laser focused. It's a feeding frenzy at times because that's the growth opportunity of future retail. Boomers are old news, nothing to write home about and not hardly anywhere near as interesting as Millennials.

Oh ... there is GenX of course but why talk about them? They are a small cohort.... except they are the second largest consumer of fine wine in the U.S. today and the largest growth opportunity for most wineries, but that doesn't matter. Let's talk about Millennials!

Tuesday, March 22, 2016

The 2016 Wine Market Council's Findings Are Wrong



      WMC: "Millennials Consume 42% of all wine in America"


The Wine Market Council presented their annual 2016 roadshow in New York in January, and using the above slide announced with fanfare that Millennials are now the largest wine drinking population in America, consuming 42% of all wine and surpassing the boomers with 30% of total consumption. They also said Millennials were consuming 160 million cases compared to 114 million cases consumed for boomers (below right chart). 

To many of us in the business the facts appeared grossly exaggerated, but the media ran with the story because it was such a senstational headline. The long-awaited ascendance of the millennial had finally come we were told, and the articles proclaiming the fact hit the wires in waves:


     WMC: "Millennials and Boomers Consume the Same Amount of Wine."


Inexplicably, six weeks later at their Yountville presentation, devoid of any supporting facts or charts, the WMC offered the following totally contradictory statement in their presentation:
"Boomers and Millennials today account for nearly the same amount of wine consumption and Millennials will soon account for decidedly more consumption."


Sunday, March 20, 2016

Last Chance to Participate in the 2016 SVB DtC Survey


Every year when we start the Direct to Consumer Survey I'm always a little nervous about participation. The effort required to sell wine has become more difficult by the day, and owners have to make choices about where to invest their precious time. Survey results could be viewed as nice-to-have versus a critical need, but in this case I'd argue this is a have-to-have for wineries with Direct to Consumer sales.

Monday, March 7, 2016

Current Benchmarks for your Tasting Room


We know that the average winery today has nearly 60% of their sales made direct largely through wine clubs and tasting rooms. How do we know that? Through an annual survey conducted by SVB.

If you have a club or a tasting room, how do you know you are performing at the top of the club performance, or even above the average? If I asked you how many wineries pay for data capture within their comp structure in the tasting room, what would be your guess? 

Today 168 wineries have responded to the SVB Annual Tasting Room Survey and here is the result thus far for that question:


What about the average dollar comp awarded to tasting room staff in your region. Is that of interest? How about the average tenure of a club member sorted out by average price point so you can compare your winery against a winery with a similar price point? Would it help to know the average gain in club members in your AVA last year, or what about the average number of lost members?

Each of those questions are examples of benchmarks that will be available to you for free but here's the catch: The benchmarks are only available to those who take the 10-15 minutes to complete the survey. Isn't that an investment well worth making?

Take the Survey


When the survey is closed on March 18th, we will spend over 200 person hours completing the analysis and will then return charts, graphs, and an excel spreadsheet cleaned of any identifying information. You will be able to dig even deeper into the data if you want.

In May we will host a live videocast to go over some of the results as we did last year.



In the July issue of Wine Business Monthly, the magazine will publish some of the information and conclusions in their annual Direct To Consumer edition.

None of the above is possible without the 10-15 minutes invested in the survey itself. Please consider taking the time to answer the survey questions. Your participation will improve both your own direct program, and help the US wine industry improve.

Start the survey now: http://bit.ly/1U0KuSa 

-----------------------------

If you feel this content is worthwhile, please promote the link in your favorite social media platform, or even better - please forward the link to your winery colleagues and ask them to participate. 

If you would like your AVA to participate, we will also send them free Regional Benchmarks for their own use if we have a statistically significant sample size and an address to send the information. 

Sunday, February 7, 2016

Passion, Cuba, Women & Wine


Duck and Cover

I remember walking to school shortly after the Cuban Missile Crisis. We were practicing ‘duck-and-cover’ drills in our classrooms, and we trained on what to do when we saw the blinding white flash. The propaganda video clip at the top is a great example of the beliefs of the day.


Wine and Cuban Hero Che
Walking to school in the early 60's, I’d plan where I would hide along the route just in case. One of the neighbors had a bomb shelter but after that, it was refrigerators in garages and fireplaces as the preferred hideouts. It was a discomforting time for the Country. President Kennedy embarrassed in the Bay of Pigs Invasion was staring down Khrushchev, the Premiere of the former USSR in a game of nuclear chicken with continental annihilation hanging in the balance.

With that as context, it’s surreal to find myself sitting in a bar in Havana Cuba writing this piece and participating in an official U.S. Trade Mission promoting California Wine. We're not promoting world peace or selling tractors. We're promoting a luxury product to a socialist country. 

Saturday, January 30, 2016

Video Replay of the SVB Wine Report & Chat


The first part of the year has turned into a fire hose of new industry information in the wine business. Right after we released the State of the Industry Report, we all ran to Unified to hear more discussion about industry trends. I missed Fred Franzia's lively lunch presentation Tuesday but was there all week and once again moderated the Thursday General Session. I then came home and got on a plane to Miami where I will leave with the Wine Institute and the Napa Vintners for a Trade Mission to Cuba at 4:00 am Sunday morning.

Monday, January 18, 2016

Final Signup: SVB Annual Report Release Thursday


 

Live Videocast

2016 State of the Wine Industry

Thursday, January 21, 2016
9:30 a.m.–10:30 a.m. PT


I expect this will be one of the most interesting reports we've ever authored. I would like to invite you to join us live for a discussion of the report and wine business with our expert panel: Rob McMillan, EVP & founder of Silicon Valley Bank’s Wine Division, Paul Mabray, Chief Strategy Officer of VinTank, Amy Hoopes, Chief Marketing Officer/EVP Global Sales at Wente Family Estates and Jeff Bitter with Allied Grape Growers.
We will review the findings of the 2016 State of the Wine Industry Report, which is based on SVB’s in-depth survey of wine industry experts and insiders, third-party research and Rob’s unique perspective as a long-time member within the wine industry.
This presentation will include insights on:
  • Changes in the market share of imported bulk and bottled wine
  • Predictions of 2016 sales growth in the fine wine segment
  • Winery financial performance
  • Expected changed in U.S. per capita and total consumption
  • Consumer demand changes
  • Harvest yields and bulk inventories
  • Prediced changes in the opportunities of domestic wine producing regions
  • Bottle price changes  
Please [register] for the videocast and receive a link to the replay and the complete 2016 Wine Industry Report after the live event.
 
________________________________________________________
 
https://svbmeet.webex.com/mw0401lsp13/mywebex/default.do?nomenu=true&siteurl=svbmeet&service=6&rnd=0.2637267404144884&main_url=https%3A%2F%2Fsvbmeet.webex.com%2Fec0701lsp13%2Feventcenter%2Fevent%2FeventAction.do%3FtheAction%3Ddetail%26confViewID%3D4161651942%26%26EMK%3D4832534b00000002c9932a456e19782a61aac551e1bc2c30adc0e477923781318845ca73eec4b901%26%26encryptTicket%3DSDJTSwAAAAJNwt5CmXCKHup0fllmKUf9jGUUvuHHoLVW9LNOpi3cZQ2%26%26siteurl%3Dsvbmeet
________________________________________________________
 
 

Sunday, January 10, 2016

What if you Discount Wine and Case Sales Drop?

  
Source: Nielsen Beverage
      
      Just Slip Out the Back, Jack

It can be a little hard getting revved back up when the year starts. Truth be told, few of us are excited to jump back in full speed. We'd rather slip back to revel in the warmth of the holiday's then start executing on the new plan.

I have a little difficulty finding normal when the year starts because November and December find me researching and writing the Banks Annual State of the Industry Report. Add in Christmas, the New Year, business holiday parties, routine daily business issues and my birthday  - which falls on December 24th, but it's OK if you forgot. You can get me a gift next time. Anyway.... I can't wait to start the new year and find normal again!

Sunday, January 3, 2016

What Does the Wine Business Fear Most?


      Do-Overs

With the New Year's Resolutions on our minds, one related question someone inevitably brings up is "do-overs." If you had a chance to do anything over, what would that be?

I have more than my fair share but I'll throw out one. It's the story of the young lady who agreed to marry me when I was 21 and she was 18. I thought she was a real keeper and we were in love. She said yes! I was so excited until my brand new fiancé said I had to ask her father and then reality started to set in. What if he said no?

Thursday, December 10, 2015

Groundhog Day In Pennsylvania


I've just spent the past 6 weeks researching and writing the 2016 State of the Industry Report. It always sucks the life out of me because its all encompassing 12 hour days without a break, even on weekends. When it's done, I'm ready for something else entirely. I look for re-runs of Friends and I Love Lucy or comedies I've seen a zillion times like Groundhog Day ... which is the segue into an article I saw this morning titled: Pennsylvania: Sweeping liquor Reform bill advances toward full Senate and uncertain future.

Tuesday, October 27, 2015

Picking A Side In the Napa Winery Fight


No it's not Monday when I normally post. I got inspired midweek from Tom Wark who wrote a piece yesterday in his Fermentation Daily Wine Blog entitled Critics of the Napa Valley Wine Industry are Losing Badly. It's a passionate opinion piece of the goings-on in Napa County politics which are overheated with rhetoric. (Rhetoric | rhet·o·ric \ˈre-tə-rik\: language that is intended to influence people and that may not be honest or reasonable.)

Friday, October 16, 2015

Bottle Prices Are Going Up in 2016

How much does this wine cost?

The Annual Wine Conditions Survey is open and delivering interesting early information on supply, price, and many other interesting questions. The survey closes next week but after the first week, almost 300 of your fellow wineries have invested 12 minutes. Why take the survey when we are all busy? Because participants are the only ones who will get complete results.

 

Saturday, October 10, 2015

Open: 2016 Survey of Wine Conditions

 
Take the survey
 
 
Take the Survey
 
What's really going on in the wine business this moment? Can wineries raise prices? What's the supply situation in the Central Valley? Is there good land available for planting anywhere? Where is there too much supply? With the crush in the tanks now, winery owners are starting to think about 2016 and making plans.
 
I started researching for the Annual State of the Wine Industry Report in August and have a good idea what it's going to look like already, but I always like getting another layer of information of the current situation. So for the past decade now, I've led a survey of the current conditions in which more than 600 wineries and the major AVA's from across the country participate every year.
 
Ten years since we started this, I'm told by winery owners that new surveys now show up in email boxes every week. Thankfully I'm consistently told, "We look for your survey and make sure to participate." Why are we so lucky to get this kind of participation? I think there are a few reasons but bottom line, we keep the information anonymous, we aren't selling the information, and we give back more than we take.
 
The survey takes about 10 minutes and in exchange, we send without cost the complete survey results, dozens of relevant graphs, and our early analysis on wine industry conditions. [Last year's survey results].
 
Note the results this year will be released in early December only to those who participate in the survey. Ready to take the survey? Click on the link below.

Take the Survey

Monday, August 24, 2015

Will a Stock Correction mean Lower Wine Sales?


One year ago Monday, I woke to a bit of a shaking. Having been 18 miles from the Loma Prieta Earthquake in 1989, I was experienced enough to recognize this wasn't a run-of-the-mill quake, and in fact for me, this was far worse than Loma Prieta. I live on the fault line rupture and while Loma Prieta was far more widespead and longer, it was also deep and there was no surface rupture. This one was very shallow and far more violent if you live in southwest Napa.

Friday, August 14, 2015

What? Locals Overwhelmingly LIKE the Wine Industry


      Doesn't Everyone Hate The Wine Business?


While Napa is the current poster child for the debate, whether Sonoma, Santa Barbara, Oregon, Virginia, Paso Robles, or the San Joaquin Valley - the wine business has received it's share of public scrutiny the past few years in local press. While "wine country" is viewed by many as an idyllic place to live or retire .... certainly so if you read listings from local real estate agents, that view isn't shared by a non-homogenous mix of anti-winery folks in what is now being labeled in an on-going story of the greedy and detached winery owners and growers versus their communities.

Thursday, July 9, 2015

Wine Business Data Hack: Resources Edition


A Technical Issue?

I spent an inordinate amount of time over the July 4th weekend on the Blog that was released on Monday which discussed the pilfering of 250,000 credit card records from eCellars.

I got so focused on understanding this situation I got a little freaked out yesterday when my company laptop didn't work right, my cell phone started freezing and nobody could hear me when I called, my home internet seemed to be operating at 10% of normal, and then the car battery died. WHAT IS GOING ON? .... just a bad day of negative coincidence?

Sunday, July 5, 2015

250,000 Credit Cards Stolen in Wine Industry Hack

 
ECommerce Payments
 
I've always thought the wine industry should be the most uninteresting industry for cybercrime. Wineries have lots of inventory to steal, but anyone who works in this business knows there isn't much cash to take. It all gets used up in barrels, bottles, inventory, and facilities.

Who and even more to the point, why would anyone bother to hack into a winery? It's not like there are any huge IP secrets to take. North Korea doesn't care about the 2015 vintage. Chinese spies have to get paid more to focus on our Government's and defense contractor's systems rather than messing with wineries I'd think. Pre-pubescent teenagers trying to hack winery computer systems would have more fun trying to hack celebrities' personal sites or play World of Warcraft. That's where young people can really experience virtual power and control.

Besides, the wine business is really a bitty industry; one full of mom and pop shops. So why would anyone bother to try and hack into a winery when there seem to be so many other far more interesting and larger industry targets out there to probe?

That question is no longer academic because today - right this second, hundreds of people in probably 100 separate companies are cleaning up after the personal information of 250,000 winery customers was hacked in a recent data breach. [i]

This is a really big deal. While I've heard no mention of the cost of this, it has to easily be millions of dollars in the aggregate given the number of businesses and impacted people who are cleaning up the mess thus far. And those losses are before considering any fraudulent credit card purchases which may have happened or may still happen.

Sunday, May 17, 2015

Replay of 2015 DtC VideoCast + Chat


Another live videocast is in the can and has already hit summer re-runs on YouTube.

Somebody will soon be sending you some popcorn for you to pare with a pinot gris, so you can settle in with your tasting room colleagues to review the findings of the Wine Business Monthly/Silicon Valley Bank Tasting Room Survey .... feedback-results, whatever you want to call it.