Friday, January 31, 2025

Wine: It's what the young consumer wants. They just don't know it.

 


The beginning of change is understanding.


Each January in California, we are all enlightened by the Unified Wine and Grape Symposium, the DTC Wine Symposium, the Sovos ShipCompliant DTC Wine Shipping Report, and the Silicon Valley Bank State of the US Wine Industry Report. I'd like to say I attend them all, but some overlap. I do make it a point to attend the SVB State of the Wine Industry Videocast though. To allow flexibility, SVB records the video presentation of the SVB Report for replay. 

Monday, January 20, 2025

SVB State of the Wine Industry - what comes next?


 Click on the above picture to use the QR Code, or try this link: State of the Industry 2025

How Long Will This Last?


Now it feels like it's 2025. The new year's cobwebs are clearing, and the events are starting, including the release of the Annual SVB State of the Industry Report, the DTC Wine Symposium, and next week, the Unified Wine Symposium will be in full force.

The main goal of presenting the SVB State of the Industry Report is to provide a forward view and be as transparent as possible. I understand that many in this industry don't like to hear 'doom and gloom.' Who does? But that is exactly the comment I received several times over in the 2019 report when I said:

Saturday, January 4, 2025

US Government Recommending Lowered Alcohol Guidelines and Enhanced Cancer Warnings

 

The Political Tug-of-War

The title of this post reflects the actions the Surgeon General is promoting. It's part of a long-term, well-thought-out, and well-funded campaign against consuming alcohol - any amount of alcohol. The campaign runs circles around anyone wanting to point out the other positive health science behind moderate consumption. But this report shouldn't be a surprise to anyone. 

Thursday, October 17, 2024

Final SVB Annual Survey Participation Update

 

Survey Results as of 10/17 at noon

The SVB Annual State of the Wine Industry Survey closes this coming Sunday evening, October 17th. 

The great news is there has been a strong response rate this year, and we will close with a statistically significant response size above 500 total responses. The AVAs in seven regions will receive their own comps to compare performance against the other regions. 

A special thanks to Paso Robles for their record participation this year. Napa will again cross the 100-participant mark, so once again, thank you, Napa!  

I'd still love additional responses from wineries in Oregon, Washington, Lodi/Clarksburg, New York, Santa Cruz/Monterey, and Texas. With another seven to ten responses, each of the last four named regions will have sufficient responses to have their own regional comps too.

Please promote this post on your favorite social media to get the word out for the last push!

Adding your data to this annual industry event will only take about 20 minutes. 

Here are the survey questions that you can use to prepare: Link

Here is the survey itself: Link.

Tuesday, October 15, 2024

The Annual SVB State of the Industry Survey is Closing


The wine industry is in uncharted territory, but analysts' opinions of its current state vary. If the analyst views were music, they would range from Bob Marley's, 'Every Little Thing's gonna be Alright,' to Led Zeppelin's, 'When the Levee Breaks, I'll Have no Place to Stay.' Who are you going to believe?

Sunday, October 6, 2024

Is this a correction, or a small road bump?

Before discussing the topic, let me get some quick business out of the way: The SVB Annual State of the Industry Survey is open for two more weeks, and your participation is vital. We really need your help. We currently have 140 responses but need at least 500 responses. Why participate? 

The SVB Wine Industry Report has provided transparent, fact-based direction for the US Wine Industry for decades. The survey adds subjective color to objective data. That color produces better understanding, which is the first step in planning change. 

This survey is done in partnership with you the winery. Adding your data to this annual industry event will only take about 20 minutes. 

  • Here are the survey questions that you can use to prepare: Link
  • Here is the survey itself: Link.

Sunday, June 16, 2024

Is the Direct-to-Consumer Channel Holding Up?

The answer to the title question is yes, DTC is holding up, but as most in the industry will attest, it's a nuanced response that requires a discussion. 

Sign up for the 2024 annual SVB Direct-to-Consumer Videocast presented next Tuesday, June 25th, to hear an expert panel discuss the findings from the 2024 Direct-Direct-to-Consumer Survey.

What can you expect? After researching the wine industry for more than 20 years and producing this report for well over a decade, you can expect the same thing you always get: an honest and balanced view of the current direct-to-consumer market. 

Would you like a teaser? Take a look at the chart below. 

Thursday, March 21, 2024

Some early results from the SVB DTC survey

 

Today, we are about 50 responses short of what we need to produce the Annual Direct to Consumer Report, so please participate. To help us reach the finish line, we are leaving the survey open over the weekend and closing it on 3/24.

Here are the questions if you want to prepare [link], as well as the [link] to the survey.

Let me give you some examples of important and interesting information from the survey so far.

Several sources have reported that tasting room visitation was down last year. Some have speculated that it's due to high tasting room fees. The headline slide is a chart from the interim survey data that puts a different spin on that conclusion. 

Breaking the top chart into quartiles, the upper quartile seems expensive, especially considering people seldom taste alone. Life and wine tasting are a team sport—maybe someone can use that in a marketing pitch. Anyway, the lower two quartiles, representing half of the winery respondents so far, are about $23 or less.

Another fact you can pull from that same information set is the practice of using standard and reserve tasting fees. Surprisingly, 26.2% of responses thus far only use standard tasting fees. For those wineries that have both reserve and standard fees, the average reserve fee is 1.9 times larger than the reserve fee, with a maximum of 5 times the standard fee, down to 1.2 times the standard tasting fee.

Here is some more interesting information on tasting room reimbursement policies. From this chart below, you can see how you compare to other wineries on tasting fee reimbursement policies. If you participate in the survey and get the full anonymous data set, you can also sort this information out by region.



There is one other thing that might be of interest. Seven percent of the wineries do something besides the other choices offered. Aren't you curious about their policies? Only participants who complete the survey get this added data that you might use to generate ideas. 

Without giving away all of the "other" responses, here are some:

•    We comp tastings if you join the club or purchase 3 bottles.

•    We do flights, not tastings. No reimbursement.

•    Free tastings for people who rent venue (we do weddings)

•    10% off 12 bottles.

•    We will waive two tasting fees for a minimum $1,000 purchase.

•    Club Members get a limited number of free tastings; otherwise, we do not reimburse them.

•    Tasting fees waived for wine industry partners only

•    Club members only 4x per year

•    We don't charge our top buyers for their tasting fees

•    We only waive fees for people who have McMillan for a last name.

•    we don't offer tastings. We offer 5 oz glass for $3.75

•    Our state law doesn't allow "free" tastings, so we charge $1 per taste

•    We allow wine club members and up to three of their guests to taste for free. We do not reimburse tasting fees otherwise.

•    We waive tasting fees if the customer pays with cash.


Some of those ideas are certainly worth considering. Here are the questions if you want to prepare [link]

Monday, March 18, 2024

Should SVB continue to produce the Annual DTC report?


This is my annual attempt to plead for your help, without which we can't produce the 13th Annual Direct-to-Consumer Report. 

If there was ever a time when actionable information and insights were needed, this is it. But we are close to a crisis point because we are unable to get sufficient survey responses. 

The SVB Annual Direct-to-Consumer Survey has been open for two weeks and is scheduled to close this Friday, March 22nd. As of this writing, we have 165 responses with just a few days remaining. That's far from the 500 we need to produce good results. (Click the top chart to see your region's performance thus far.)

The survey has just 29 questions. It should take 10 to 15 minutes to complete, even less if you are prepared. Many complete the survey in under five minutes. If you want to see the questions in advance, you can download and print them here.

In May, all survey participants will receive high-level analysis, benchmarks, and complete sanitized respondent data, anonymized of all personal and business-identifying information. Nobody else gets this data, and it can't be purchased.

Silicon Valley Bank goes to great lengths and costs to provide this report to the industry gratis. Still, it's a partnership with you: Without survey responses, we can't produce this industry resource.

So please spread the word on your social channels and make this a personal goal. Your choice to participate or not is a vote for us to continue with this initiative or phase it out.


 

Monday, March 11, 2024

What are you doing to improve club signups away from the tasting room?


The Target is Moving Again

Some of the questions we've answered over the years through the SVB annual direct-to-consumer survey have been critical to the industry's success, such as whether standing or seated tastings are more effective, or going back over a decade ago, what the lifetime value of a direct-to-consumer customer is. 

The latter question was asked at a time when we were moving from an over-dependence on three-tier sales and evolving with the freedoms extended with the Granholm decision. Today, we find ourselves at a new point of evolution, so answers are critical to success.

With two consecutive years of lower tasting room visitation impacting club memberships, wouldn't you be interested in knowing what your neighbors are doing to improve club signups that don't come through the tasting room? That's one of the questions we are posing this year.

Please do your part and contribute to this annual industry partnership with me. Without your participation, I can't produce the information that can help the industry. 


In May, all respondents who complete the survey will receive high-level analysis, benchmarks, and the complete sanitized respondent data, anonymized of all personal and business identifying information. Nobody else gets this data, and it can't be purchased. At the end of May, we will release a videocast to the industry and, along with other industry experts, discuss the findings. 

This year, the survey should take you fifteen to twenty minutes to complete and even less if you are a little prepared. If you would like to see the questions in advance, you can download and print them here.

Are you ready to participate in the survey this year?


Sunday, January 21, 2024

The 2024 SVB State of the Industry Report & replay is available for download

 

Nearly 3,000 attendees from dozens of the wine-producing countries of the world tuned in on January 18th to hear from Rob McMillan, EVP & Wine Division Founder, Crimson Wine Group CEO Jennifer Locke, industry innovator Paul Mabray, and Enolytics SVP of Professional Services Ed Thralls as they discussed the trends and findings identified in SVB’s 23rd annual State of the US Wine Report. 

Watch the Replay: SVB State of the Wine Industry - 2024 Virtual Event (youtube.com)

 

Read the Report Here: State of the US Wine Industry Report 2024 | Silicon Valley Bank (svb.com) 

Recognizing the Need for Change 

The key findings indicate that the alcohol beverage market across the board is in a period of change, driven by evolving consumer dynamics, including the aging of older wine-focused boomers, who are being replaced by a new set of primary consumers who drink across categories, drink less wine, and consume less alcohol.  

“With the current messaging about alcohol as it relates to health and wellness, premium wine is well suited to meet the prevailing guidance around benefits and moderation,” said Jennifer. “We don’t have to reinvent what we are making; we have to retell our story and tell it collectively.”  

 Key Takeaways

Premium wineries experienced mixed success during the past year. The value of premium wine is still growing, but we anticipate volume sales will finish lower this year. The industry will need to find collaborative solutions to link wine attributes with the segmented values of newer consumers to increase demand while at the same time finding efficiencies in sales, marketing, and production to retain margins.

  

Minor headwinds contributed to the mixed outcomes at premium wineries. 

Direct-to-consumer volume sales were lower in 2023. Tasting room visitation dropped for the second straight year leading to lower premium sales through nine months in 2023. However, strong 2023 holiday sales should lead to positive growth in value at year-end. 

Consumer demand for the total wine category continues to decline. 

As reported over the last several years, in addition to wine, U.S. consumers have been drinking across categories such as ready-to-drink (RTD) options, spirits, beer, and cannabis or have been abstaining altogether. 

There is an oversupply of planted vineyards, given current sales volumes. 

Conditions are ripe for overproduction, which may lead to inventory excess in more price segments, discounting, and eventually price reductions. Pressure starting from the grower will create inventory bulges and drive higher-than-needed inventory turns in 2024.  

Monday, January 15, 2024

The 2024 SVB Wine Report will be released Thursday. Last chance to Sign up!


  Register here for the videocast, replay, and copy of this year's report.




In 1992, I wrote the original SVB Wine Division Business Plan in which I said,

"U.S. table wine entered a seven-year period of declining volume in the late 80s. Industry observers attributed the decrease to changing consumer attitudes concerning alcohol consumption, health concerns, drunk driving issues, and overall changing tastes as consumers drank less but better wine."

Despite that gloomy soundbite, I got bank approval to start this first-of-its-kind focused wine division. Why create this business for the bank with all the gloominess? I believed and predicted the premium wine industry was about to take off, driven by the boomer generation.

I did pretty well with that prediction.

Sunday, October 1, 2023

I Need Your Help with the 2024 State of the Industry Survey


It's been quite a roller coaster ride over the past six months. The banking industry has undergone many changes; my bank was no exception. Given our specific challenges, I didn't think this day would come again. So, I'm happy to report that we are today launching the 23rd annual State of the Wine Industry Survey. It is open now through October 22.

The survey this year has been streamlined and shortened. Given the current state of the business, I eliminated several less relevant questions and added a section on data management from which I hope to get a baseline of where we are in our data management and use practices. From the new questions, my goal is to compile a collection of helpful resources that survey participants can utilize to help navigate the current lull in consumption.

Sunday, August 20, 2023

2023 SVB DTC Video Replay, and DTC Report


The 2023 Videocast is in the books, and what a performance from some of the smartest people in the business who do DTC all day, everyday. Thank you! 

What a remarkable collection of talent. 

Each panelist shared openly about their views, offering incredible insights and ideas to help the industry and your winery move into the next decade of the business. Some of the highlights:

Sunday, August 6, 2023

Sign Up for the 2023 SVB Direct to Consumer Report Release & Videocast


    Much better than some might think!


Wineries selling in the premium and direct to consumer sector have experienced positive outcomes. Looking back over the past three years: 
  • 2020 was the toughest year for direct sales in the last ten years due to the COVID-19 pandemic. The closure of tasting rooms and restaurants made it difficult to sell premium wine. I'm glad we're past that whole mess! 
  • 2021 was a huge rebound year for wineries selling direct. The rollout of vaccinations, reopening, and the early stages of travel normalization improved the market opportunity. Hospitality as a whole had a very good 2021 as you probably noticed with hotel prices soaring during the year.
  • Compared to the best year of the decade, 2022 may not have been as good, but for those who sell DTC, business was still quite successful. By the end of 2022, the Peer Group Financial Database of Silicon Valley Bank reported that the premium segment had a sales growth of 13.8%, and three-quarters of wineries in that segment saw an increase in revenue.
  • Narrowing down to the DTC channel, tasting room purchases increased in most wine regions. The wine club also accounted for a larger portion of sales for the average winery. Additionally, wineries producing under 5,000 cases reported that their direct-to-consumer sales continued to grow and now make up 81% of total sales. The average bottle price also saw growth, and most regions reported an increase in volume. This is especially noteworthy for the west coast, which experienced three consecutive years of light red wine yields.

   

Saturday, June 17, 2023

What's the next business issue facing the wine industry?

Rabbit Island Sunset, Hawaii

I enjoy looking at vacation photos, especially now that COVID is no longer a problem. I’m presently taking a much-needed vacation where I’m spending time admiring the stunning Waimanalo sunsets on the island of Oahu. While I don't post many pictures on social media when I travel to Hawaii, or on cruise vacations I do enjoy learning about the history of an area and sharing it.

As I sit here with my curious green friend, gazing at Rabbit Island in the distance, my thoughts turn to the US Wine Business and its future. Some might find this a strange topic to ponder while relaxing in Hawaii and I would unfortunately have to agree. But this is what I enjoy.

Many people believe that the wine industry is cyclical, and while true particularly in grape growing, there are also distinct periods in the industry that are characterized by unique events that don’t repeat themselves and shape the industry. Those eras typically last from seven to 10-years.

THE LAST GENERATIONAL CHANGE

Thursday, May 25, 2023

Layoffs in Wine Country


Following the takeover of Silicon Valley Bank by the FDIC on March 10th, I found myself needing to take a break from watching the news for several weeks. Our company had become the main subject of every news outlet, and unfortunately, it was for all the wrong reasons. The constant coverage of the "ugly news" was difficult and painful to endure. The experience only added to the already stressful situation for both employees and clients.

Now that things are back to normal in the wine division, we're happy to get a break from all the ugly news updates. It is starting to feel like we're settling into a new routine, but nothing lasts forever.

Sunday, May 14, 2023

Will there be a Silicon Valley Bank DTC Report this year? It's looking doubtful.

Without greater participation this last week, there will be no SVB Direct to Consumer Report produced this year.

It's always difficult to get survey participants. This year the effort had a higher degree of difficulty because the bank failed. I'm sure you heard that news. 

Three weeks later though, we were purchased by First Citizens Bank, and we are today operating as Silicon Valley Bank, a division of First Citizens Bank. 

During that dark period when we were being run by the FDIC, we literally had hundreds of people encouraging us to find a way to continue producing the gratis information we've done for more than 20 years. Because of that encouragement, with the ownership question behind, we decided to produce the Direct to Consumer survey and report, a month later than usual. It was the industry encouragement that was the deciding factor. 

Sunday, May 7, 2023

The SVB 2023 Direct to Consumer Wine Survey is Open!

For those following closely, you will notice that I've changed the headline slide back from Rob McMillan on Wine, to the prior blog title of, SVB on Wine.

For most, hopefully it's obvious why I've done that. But for those who haven't followed the rollercoaster, SVB was taken over by the FDIC on March 10th. That was the end of the old SVB. 

But after a couple failed auctions, most of the legacy bank's assets were sold to First Citizens Bank, who decided to run the acquired bank as a division, and retain the name of Silicon Valley Bank. So we died and have been reborn! 

Sunday, April 30, 2023

What Ended Up Happening to SVB's Wine Division?

 

Photo by Maksym Kaharlytskyi on Unsplash

During the SVB meltdown last month, I wrote each of the first three weeks regarding the ordeal we were experiencing to keep interested parties apprised. There was a lot going on, and an infinite number of possible outcomes for the Wine Division. There was no assurance that the thought leadership we provide the industry would continue.

When the FDIC owns you, they don't ask what you want. We could have been sold to one of the largest banks, in which case we would have been absorbed and lost our flexibility and identity. It was possible we could have been split up and sold by divisions, or if there was insufficient interest, they could have sold off loans one at a time. None of those possibilities took place. What ended up happening to SVB's Wine Division?

I wrote the last post a month ago, right after the bank was purchased by First Citizens Bank, where I said: 
"From everything we are seeing at this early stage, we're starting to believe we've somehow landed in the best outcome imaginable for our clients, employees and our community."